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A CPR program is mostly record-keeping, and the records are what fail. Who is trained, when it expires, where the equipment is, when the pads and batteries were last checked, and what happened at the last incident review. None of it is difficult and all of it is routinely out of date, which means organizations believe they are covered when the underlying certifications lapsed months ago.
Assign ownership by name rather than by department. Equipment checks in particular need a named person and a schedule, expired defibrillator pads may prevent a shock being delivered, and there is no way to discover that during an emergency. A monthly check that takes five minutes is the whole requirement, and it only happens when someone specific owns it.
Review the plan after anything happens, including near misses and false alarms. Those are the cheapest information an organization will ever get about its own response: whether the defibrillator was found quickly, whether reception knew to direct the ambulance, whether anyone thought to send someone to the door. Each of those is fixable once noticed, and only noticed if someone asks afterwards.
Updated for 2026. Reviewed in 2026. The detail below is the current standard, and is worth reading alongside the article above.
The skills evaluation is always conducted face to face with an instructor, on manikins and real equipment. It is never done by webcam or on a virtual manikin.
On timings: the CPR/AED course runs 275 minutes (4 hours 35 minutes) in the classroom, including a 10 minute skills examination and a 20 minute written examination.
Reviewed by Jackie Stern, Lifeguard Instructor, Firefighter and EMT. Jackie Stern has taught lifeguarding for more than 20 years and works as a firefighter, EMT and swim instructor. She reviews course content, prerequisites and rescue standards against current certification requirements.